Dementia is a neurological disorder that affects memory, thinking, and behaviors.
People with dementia can often struggle with verbal and non-verbal communication; therefore, caregivers, family, and friends may need to learn new effective communication skills to interact with them positively.
Some useful communication skills that can make your conversations go smoother and become more fulfilling include:
- Start with greetings and introductions
- Listen with empathy
- Use simple and clear language
- Use nonverbal communication
- Be present and engaged
- Avoid overstimulation and distractions
- Respect their dignity and autonomy
- Make sure to take care of yourself and seek support as needed
- Avoid confrontation
Remember that you can always rely on the help of the trained professionals at The Grande at Creve Coeur, too. Memory care communities provide a compassionate environment for residents with dementia and other cognitive concerns.
Start with Greetings & Introduction
When communicating with those with dementia, it is helpful to begin with greetings and introductions, regardless of whether you know them well or not.
This can help them become more comfortable with you, giving them a safe space to start the conversation and understand and acknowledge your presence. Remember to use their preferred name or title, and give them a little time to respond before proceeding with the conversation. Just like you would with anyone new you meet.
Listen with Empathy
Effective communication begins with empathetic listening. Those with dementia frequently experience difficulties in expressing their thoughts and feelings, and they may need to repeat questions or statements. Despite this, it is important to exhibit patience and understanding. Attempt to empathize with their situation and comprehend their emotional state.
It is not advisable to interrupt or correct someone with dementia while they are speaking. Instead, validation of their emotions and acknowledgment of their concerns can contribute to their feeling of being heard and appreciated. You can also engage them in conversation by asking open-ended questions. This approach fosters an environment where they can feel more involved and valued.
Use Simple & Clear Language
Those with dementia may find it challenging to understand complex sentences or abstract ideas. As such, the use of simple, straightforward language can be crucial.
Speaking slowly and articulately allows them the necessary time to process information. It is also beneficial to employ short sentences and reduce the amount of technical jargon, sarcasm, or other humor that could potentially lead to misunderstandings.
Incorporating visual aids or gestures can also significantly aid in enhancing their comprehension of your message.
Nonverbal Communication
Individuals experiencing dementia may find verbal communication challenging, which makes nonverbal communication a valuable alternative.
Expressions such as physical touch, facial cues, and other gestures can effectively convey your intended message. A mutually agreed upon hug or hand-holding can foster a sense of connection, even when the spoken words may not fully resonate.
Be Present & Engaged
Those with dementia may often experience feelings of isolation and loneliness, making it crucial for you to remain engaged and present during interactions so that they may do the same.
Make sure all potential distractions, such as phones, are turned off to provide undivided attention. A simple smile, maintaining eye contact, and employing a friendly tone can make a significant difference to your experience and theirs.
By communicating positively and acknowledging their efforts, you can enhance their sense of self-worth and help them feel valued.
Avoid Overstimulation & Distractions
Individuals with dementia may struggle to maintain focus over a long period, and an environment with excessive activity or distractions can complicate even a simple conversation, leading to feelings of being overwhelmed and frustrated.
Creating a tranquil, serene environment free from loud noises or overly stimulating elements can be beneficial. When engaging in conversation, it’s valuable to minimize any background noise.
Choosing a location that is familiar and comfortable for both parties is also essential. The aim is to cultivate a sense of ease and comfort for them.
Respect Dignity & Autonomy
Those with dementia may experience feelings of vulnerability and dependency—it’s crucial to respect their dignity, autonomy, and privacy, which can help foster a sense of strength within them.
Refrain from condescending behavior or treating them as children, and allow them to retain their independence to the maximum extent possible.
Providing choices and enabling them to make decisions can contribute towards their empowerment and help them maintain their personal identity.
Take Care of Yourself
Make sure you’re receiving ample sleep and rest, maintaining a healthy diet, and engaging in regular physical activity. Reach out to support groups, therapists, or close friends for emotional backing. By prioritizing your well-being, you can remain patient, calm, and compassionate.
Sharing your experiences and learning from others who’ve encountered similar challenges can be beneficial. By focusing on your emotional health, you’re positioning yourself to provide the best possible care.
Care Support for Loved Ones with Dementia
Remember, you are not alone. The Grande at Creve Coeur is here to help support you and can offer community and resources to make every day easier.Give us a call to schedule a visit, ask about our support groups, and learn more about how we can support your family.
